Workplace and Voluteering Behaviors

By Haleigh Campos

​Workplace and Volunteering Behaviors

• Learn about good and bad workplace behavior, including dress code

• Identify inappropriate workplace behavior and how it can be corrected

• Identify qualities for getting ahead in the workplace

• Research a possible career path and identify steps you can take to reach your goal

​Lesson Objectives

Open Ended

Olivia works as a cashier in a grocery store. She is friendly and polite to the customers. She gets to work right on time. She leaves 5 minutes early. What good and bad behaviors dow Olivia show?

Open Ended

Francois volunteers at his local library. He is quiet and keeps to himself. When asked for help, he sends them to someone else. He gets all his work done by the end of his shift. What good and bad behaviors does Francois show?

Match

Match each term with its meaning. Afterwards, write down these terms and definitions into your notes.

• Safety

• Represent

• Uniform

• Initiative

• Dependable

To be protected from Danger

To speak on behalf of someone

What you wear to work

To start a task without being asked

To put your trust in someone

• To be protected from Danger

• To speak on behalf of someone

• What you wear to work

• To start a task without being asked

• To put your trust in someone

Good Behavior

How you behave in the workplace is important.

First of all, you must always be professional. You can start by always showing up on time and leaving on time. While at work, never waste any time. This means you should only be doing work-based activities while on the clock.

Workplace Behavior and Safety

Don't socialize too much with your co-workers or others. Don't be on the internet for personal reasons. Don't talk on the phone with friends or family.

Above all, be safe. Your work will have certain rules in place. These are for your safety. Make sure you know what the rules are and why they are in place. Be respectful of these rules.

How to Behave at Work

Write in your notebook

• Have a positive attitude

• Be courteous

• Show loyalty

• Be honest

• Be polite and respectful

Open Ended

Noah gets to work on time daily. He starts by answering emails, then gets on social media for ten minutes. He works hard until his lunch break, but returns 5 minutes late. He works again, but neglects the safety regulations. He ends his day by leaving 10 minutes early. What good and bad behaviors dow Noah show? How should he have acted?

Workplace Behavior

While you are working, you are representing your employer and its brand. Volunteering is the same way.

Make sure you represent your employer and the brand properly.

Dress Code

The best way to represent yourself is by the way you dress. Make sure you wear proper clothes that represent your employer and the brand. Sometimes you will have to wear a uniform. Even when not at work, you are still representing your employer if you choose to wear your uniform elsewhere.

Getting Ahead

Your behavior in the workplace can help get you ahead. This could mean a promotion and more money.

If your boss sees you taking initiative, they will know that you understand what is needed. It also shows that you can be trusted. Being dependable means that your boss can rely on and trust you to do something.

Open Ended

Emily and Mila both work as supervisors at a coffee shop. There's a job opening for a new manager. Both are hard working and show great behavior. Emily will always take any customer issue to her boss. Mila will always try to solve customer issues on her own. She will only take issues to her boss if she is unable to solve them on her own. Which person should get the promotion and why?

Drag and Drop

Showing

Placeholder

means you can start a project without being told to. This will show your boss that you ​ ​

Placeholder

what is needed. It also tells your boss that you can be​

Placeholder

. Being​ ​

Placeholder

means your boss can​

Placeholder

on you and trust you to do something.

Drag these tiles and drop them in the correct blank above

initiative

understand

trusted

dependable

rely

Categorize

Options (8)

Friendly

Listen

Be flexible

Ask questions

Be inappropriate

Ignore customers/co-workers

Be disrespectful

Be opinionated

Gabriel is volunteering for school. Read the listed behaviors and help him sort them into the two categories.

Do

Don't