Exploring HubSpot Features

Multiple Choice

Which of the following is a benefit of using HubSpot over relying on memory for managing customer information?

• Permanent storage of all customer information

• Forgetting important details

• Limited capacity to remember everything

• Disappointing customers by forgetting promises

Multiple Choice

Which of the following pieces of information are typically included in a contact's basic information in HubSpot?

• First name and last name

• Company they work for

• Preferences

• Purchase history

Multiple Select

What are some reasons for tracking deals in HubSpot? Select all that apply.

• Know which sales are in progress

• See expected revenue for planning

• Track promises you've made

• Focus on most promising opportunities

Multiple Choice

Which of the following steps is necessary when adding a second contact in HubSpot, according to the instructions for Mark Chen?

• Select 'Referral from Sarah' for how they heard about you

• Enter a deal amount

• Choose 'Closed' for deal stage

• Submit a screenshot of the contact