Offering help

Goal & Assesment

Goal
To understand how to use the expression of offering help in different contexts of Hotel departments.

Assesment
Pentresenting a conversation in the context of hotel department

​OFFERING HELP
FIRST MEETING

By OKA MAHENDRA

​What will you do when you see this?

​Offering help - Pay Attention to the guest

Multiple Select

Which of these expressions do you think is generally used in the hospitality industry?

• May I borrow your key?

• May I finish the food for you?

• May I clean the table ?

• May I escort you to your room?

Multiple Choice

Which of these expression of offering help is suitable for this situation?

• Can I refill your water?

• May I take your luggage to the room?

• Should I clean the table?

• Would you like me to stay here?

​How to make an expression of offering help

Open Ended

Please create an expression of offering help based on the picture!