​General maintenance final study guide

​General maintenance final study guide

By Steve May

Multiple Choice

Which of the following is NOT a requirement for efficient combustion to occur in an internal combustion engine?

• d. nitrogen gas

• c. compression

• b. ignition (heat in compression engines and spark in spark ignition engines)

• a. air-fuel mixture

Multiple Choice

What engine part is cylindrical and goes up and down in most internal combustion engines?

• b. crankshaft

• c. cylinder head

• a. camshaft

• d. piston

Multiple Choice

How many characters long is a Vehicle Identification Number (VIN)?

• a. 17

• b. 43

• c. 100

• d. 4

Multiple Choice

What is a common MPGe number for an electric vehicle?

• a. 10

• b. 100

• c. 1000

• d. 10000

Multiple Choice

If you had a gross income of $1200 a month and you worked 160 hours, what do you earn per hour before taxes and other withholdings?  

• a. $2.50

• d. $10.00

• b. $5.00

• c. $7.50

Multiple Choice

Factory holdback is commonly ___________ off the dealer invoice.    

• a. 200-300%

• c. 2-3%

• d. 0.2-0.3%

• b. 20-30%

Multiple Choice

What credit score would be very good?    

• d. 800

• c. 300

• a. 100

• b. 200

Multiple Choice

When comparing buying vs. leasing, which of the following would be a characteristic of leasing a car?    

• b. It’s your car, customize it if you want.

• c. You have no equity in the car.

• d. Your car starts to depreciate as soon as you drive off the lot.

• a. You own the car. It is yours for as long as you want to keep it.

Multiple Choice

Which of the following would be on a dealer addendum sticker?    

• a. standard equipment

• d. NHTSA crash test/safety ratings

• c. MSRP

• b. dealer installed pin striping

Multiple Choice

If you had a 100/300/50 insurance policy, what does the 300 represent?

• a. $300,000 worth of bodily injury per person

• d. $300 worth of bodily injury coverage per accident

• c. $300,000 worth of bodily injury coverage per accident

• b. $300 worth of bodily injury per person

Multiple Choice

If you had a full tank of gas before you left for a trip, drove 500 miles, and then had to add 16 gallons of gasoline, what mpg did the vehicle attain?

• c. 40.5 mpg

• a. 10 mpg

• b. 31.25 mpg

• d. 60.25 mpg

Multiple Choice

What type of insurance coverage will pay for damages or injuries that occur to you by someone else, if the damages exceed the other party’s policy limits?  

• c. underinsured

• a. umbrella

• d. overinsured

• b. uninsured

Multiple Choice

What type of insurance coverage will pay the replacement cost of your vehicle if it is totaled (beyond fixing) instead of its depreciated value?

• a. umbrella

• c. no-fault insurance

• d. total replacement coverage

• b. uninsured

Multiple Choice

On a brand new $50,000 vehicle, which of the following costs would usually exceed the others in the first year of ownership if you drive 15,000 miles?

• a. vehicle depreciation

• c. fuel (vehicle’s MPG 30, fuel at $3.00 a gallon)

• b. oil changes

• d. repair covered by the factory warranty

Multiple Choice

ASE requires technicians to retest every ______ years.  

• c. 15

• b. 10

• d. 20

• a. 5

Multiple Choice

What does prorated mean in relation to warranties?  

• c. This means that you will have to pay for a portion of the replacement cost, depending how old or worn the component is.

• a. A pro has to issue the warranty.

• d. The warranty is underwritten by a celebrity.

• b. You automatically get a free replacement part if the part is less than 5 years old.

Multiple Choice

What type of repair facility would only complete services like oil changes?

• b. independent repair facility

• a. dealership repair facility

• c. specialized repair facility

• d. machine shop

Multiple Choice

Which of the following is NOT one of the three Cs commonly found on a repair order?  

• a. concern

• c. correction

• d. courses taken by a technician

• b. cause

Multiple Choice

Which of the following warranties would be included with a new vehicle?  

• c. chain warranty

• d. independent warranty

• b. certified used car warranty

• a. factory warranty

Multiple Choice

What type of fire extinguisher puts out gasoline, oil, grease, and paint fires?

• d. D-Type

• a. A-Type

• b. B-Type

• c. C-Type

Multiple Choice

What should be used to support a vehicle after it has been jacked up?    

• b. 4 x 4 wooden blocks

• a. just the jack

• c. 8 x 16 concrete blocks

• d. jack stands rated for the load of the vehicle

Multiple Choice

What waste characteristic is used to describe those that easily combust?

• b. reactivity

• a. ignitability

• d. toxicity

• c. corrosivity

Multiple Choice

Safety Data Sheets (SDSs) __________________.    

• a. are inexpensive (less than $1 a page)

• d. cannot be posted online

• c. need to list the CEO and shareholders of the chemical company

• b. need to be readily accessible and available

Multiple Choice

Which of the following is true?    

• b. Hearing protection is required at 30 dB.

• c. An impact wrench would usually produce a sound at 10 dB.

• a. A 10 dB increase represents 10 times the sound pressure.

• d. A 120 dB sound represents twice the sound pressure as a 60 dB sound

Multiple Choice

What type of pliers is especially good for getting into hard-to-reach areas?

• c. slip joint pliers

• b. groove joint pliers

• a. needle nose pliers

• d. diagonal pliers

Multiple Choice

What type of saw can be used to cut off an exhaust pipe?

• a. crosscut saw

• d. miter box saw

• b. rip saw

• c. hacksaw

Multiple Choice

What type of wrench is used to tighten a fastener to a specific amount of force?

• d. torque wrench

• a. adjustable wrench

• b. combination wrench

• c. box-end wrench

Multiple Choice

What precision measuring tool consists of flat metal blades that are a specific thickness?

• b. tire gauge

• c. tread depth gauge

• a. feeler gauge

• d. micrometer

Multiple Choice

A _______ cuts external threads.

• a. die

• b. tap

• d. file

• c. bit

Multiple Choice

Which of the following is a natural wax?

• d. silicone polymer

• b. synthetic

• a. carnauba

• c. ethanol

Multiple Choice

What should you do if you are cleaning the engine compartment?

• b. Set the pressure washer to the highest setting and coat everything in the engine compartment.

• d. Open the hood when it is raining outside.

• c. Use a garden hose with a spray nozzle, spraying everything evenly.

• a. Do not spray cleaner or water directly onto components.

Multiple Choice

Which of the following correctly describes the layers of the finish, in the correct order, that is applied after the metal? (bottom to top layer)

• a. primer, basecoat, clearcoat, then wax

• c. clearcoat, primer, basecoat, then wax

• d. basecoat, clearcoat, primer, then wax

• b. basecoat, primer, clearcoat, then wax

Multiple Choice

Where should you NOT use surface protectants?

• d. driving controls

• a. armrests

• b. dash

• c. door panels

Multiple Choice

Which of the following is true?

• b. When pressure washing, maintain a 135 degree angle.

• d. A microfiber towel is made from sheepskin.

• c. Driver side floor mats should not have retainers.

• a. Sunscreens/suntan lotions and insect repellents can severely damage paint.

Multiple Choice

When the oil on a dipstick is at the “add” mark, how much oil should you add?  

• a. 1 pint

• b. 1 quart

• d. 55 gallon drum

• c. 1 gallon

Multiple Choice

What type of fluid is the most common type of brake fluid?

• d. DOT 3

• a. ethylene glycol

• b. 5W-30

• c. Dexron-Mercon®

Multiple Choice

Which of the following statements is false?

• d. All vehicle fluids are interchangeable.

• b. ATF is an abbreviation for Automatic Transmission Fluid.

• a. 5W-30 is a multigrade engine oil.

• c. Inorganic Acid Technology (IAT) coolant has a service interval for 2 years.

Multiple Choice

What type of fluid is commonly used in hydraulic clutch systems for manual transmissions?

• c. 0W-20 engine oil

• d. none of the above

• b. DOT 3 brake fluid

• a. 80W-90 gear oil

Multiple Choice

Technician A says that most engines have four, six, or eight pistons. Technician B says that most engines have over 16 pistons. Who is correct?

• c. Both Technician A and Technician B

• b. Technician B

• d. Neither Technician A nor Technician B

• a. Technician A

Multiple Choice

Technician A says that after buying a vehicle, according to federal law you can exchange it if you don’t like it within three days. Technician B says that it is important to read the fine print before making your final decision. Who is correct?

• d. Neither Technician A nor Technician B

• b. Technician B

• c. Both Technician A and Technician B

• a. Technician A

Multiple Choice

Technician A says that collision insurance covers the cost to repair your vehicle if you were at fault in an auto accident. Technician B says that comprehensive coverage covers the costs to repair your vehicle for damage that might occur from things such as natural disasters, vandalism, theft, fire, or hitting an animal. Who is correct?

• b. Technician B

• d. Neither Technician A nor Technician B

• a. Technician A

• c. Both Technician A and Technician B

Multiple Choice

Technician A says that the Better Business Bureau will pay the cost of your lawyer if you have a dispute with a business. Technician B says that the Better Business Bureau is a neutral non-profit organization between companies and consumers to promote ethical practices. Who is correct?

• d. Neither Technician A nor Technician B

• a. Technician A

• b. Technician B

• c. Both Technician A and Technician B

Multiple Choice

Technician A says that a two-post lift can be used to remove an engine from a vehicle. Technician B says that you can only use the lift to remove heavy components like engines if the lift is rated for that load capacity. Who is correct?

• b. Technician B

• c. Both Technician A and Technician B

• d. Neither Technician A nor Technician B

• a. Technician A

Multiple Choice

Technician A says that the function of the wheel chocks is to support the weight of the vehicle so it doesn’t fall on the technician after it is jacked up. Technician B says the floor jack is only needed to support the vehicle when working under it. Who is correct?

• b. Technician B

• d. Neither Technician A nor Technician B

• a. Technician A

• c. Both Technician A and Technician B

Multiple Choice

Technician A says that once a stain occurs in fabric it is impossible to remove it. Technician B says that you can often find a product that can help remove stains in fabric. Who is correct?

• d. Neither Technician A nor Technician B

• b. Technician B

• a. Technician A

• c. Both Technician A and Technician B

Multiple Choice

Technician A says that distilled water should be used in the windshield washer reservoir so it doesn’t freeze. Technician B says that you should put engine antifreeze in the windshield washer reservoir so it doesn’t freeze. Who is correct?

• d. Neither Technician A nor Technician B

• a. Technician A

• c. Both Technician A and Technician B

• b. Technician B

Multiple Choice

Technician A says that electricity in the form of flowing electrons flows through insulators. Technician B says that a volt is the measure of pressure pushing electrons. Who is correct?

• b. Technician B

• c. Both Technician A and Technician B

• a. Technician A

• d. Neither Technician A nor Technician B

Multiple Choice

Technician A says that engine oil lubricates, cools, cleans, and seals. Technician B says that the only function of engine oil is to lubricate the reciprocating piston. Who is correct?

• c. Both Technician A and Technician B

• b. Technician B

• d. Neither Technician A nor Technician B

• a. Technician A

Multiple Choice

What are the steps in buying a vehicle?

• completing comparable

• considering safety features

• identifying your wants and needs

• determining your budget

• All of the above

Multiple Choice

Four-stroke gasoline engines commonly have compression ratios of _______________.  

• d. 50:1 to 100:1

• a. 1:1 to 3:1

• c. 16:1 to 20:1

• b. 8:1 to 12:1