Chapter 4 Organizational Structure

Multiple Choice

What is the relationship between work specialization and productivity as shown in the graph?

• As work specialization increases, productivity decreases

• There is no relationship between work specialization and productivity

• Productivity increases with work specialization up to a point, then decreases

• Productivity remains constant regardless of work specialization

Multiple Select

What are the different types of departmentalization mentioned in the image?

• Functional

• Product

• Customer

• Geographic

• Process

Multiple Choice

What is the concept of Unity of Command in organizational structure?

• A structure where employees report to multiple managers

• A structure where employees report to only one manager

• A structure that allows for shared leadership

• A structure that promotes teamwork

Multiple Choice

What is the difference between authority and power?

• Authority is based on position

• Power is based on influence

• Authority is temporary

• Power is always legitimate

Multiple Select

What are the different types of power described in the image?

• Coercive power

• Reward power

• Legitimate power

• Expert power

• Referent power

Multiple Choice

What factors affect the effective and efficient span of control?

• Employee experience and training

• Similarity of employee tasks

• Complexity of those tasks

• All of the above

Poll

How confident do you feel about this topic now?

• Very confident
• Somewhat confident
• Not confident