Communication Vocabulary

Open Ended

Why is effective communication important in our daily lives?

Multiple Choice

Which of the following is an example of good communication skills?

• Making eye contact while speaking

• Interrupting others frequently

• Ignoring body language

• Speaking in a rude tone

Multiple Choice

Which of the following best describes 'body language' as used in communication?

• Spoken words between two people

• Nonverbal signals like posture and gestures

• Written notes and emails

• Digital chats and video calls

Fill in the Blanks

A conversation usually begins with a greeting or a question like 'Hi, how was your

?'

Match

Match the statement to its correct type of communication.

• Liam winks at Emily.

• Katie calls Tatiana on her cell phone.

• Gabrielle writes a letter to her grandmother.

• Sheng posts a video on a social media site.

nonverbal

verbal

written

electronic

• nonverbal

• verbal

• written

• electronic

Multiple Choice

Nodding your head and smiling sends the nonverbal message that you are listening.

• true
• false

Multiple Select

What are some signals of active listening? Select all that apply.

• Eye contact

• Nodding

• Ignoring the speaker

• Repeating key points

Multiple Choice

Which of the following best explains how tone of voice can change the meaning of a message?

• Tone can make a message sound happier, insincere, or upset even if the words are the same.

• Tone only matters when you are angry.

• Tone is not important in communication.

• Tone only affects written messages.

Open Ended

How do social routines help people feel connected in daily life?

Multiple Select

Which of the following are examples of social amenities?

• Saying 'please'

• Using 'thank you'

• Giving compliments

• Ignoring others

Fill in the Blanks

Fill in the blank: In an educational setting, students often raise their hands to

during lessons.

Open Ended

Why is it important to avoid sensitive topics when choosing conversational topics with someone you don't know well?

Match

Match the following with their definitions

• A place where people learn, like school, and follow rules for talking and listening.

• A polite habit in social life, such as saying 'please' or 'thank you' to be kind and respectful.

• People talking together, taking turns to speak and listen.

• A place where people do jobs, like an office or store, and talk professionally.

educational setting

social amenity

conversation

workplace

• educational setting

• social amenity

• conversation

• workplace

Open Ended

How could voice tone affect how a group works on a project together at school?

Multiple Choice

Which of the following is NOT a reason why body language and voice tone are important in communication?

• They help show confidence and interest.

• They encourage and motivate others.

• They make people feel nervous and less willing to share ideas.

• They guarantee you will get the job.

Fill in the Blanks

A proper conversation should always start with a

Open Ended

Describe two ways to have better conversations based on what you have learned from this lesson.

Multiple Choice

Which one of these have the proper steps for a conversation?

• Start with a greeting, Take turns talking, Respond to the other person, End politely

• End politely, Respond to the other person, Take turns talking, Start with a greeting

• Take turns talking, Start with a greeting, End politely, Respond to the other person

• Respond to the other person, End politely, Start with a greeting, Take turns talking

Multiple Choice

Which of the following is NOT a recommended tip for online chats?

• Be clear and kind in your messages

• Use punctuation so tone isn’t misunderstood

• Avoid all caps — it can seem like yelling

• Ignore punctuation and use all caps

Multiple Choice

By the end of this lesson, what are you most interested in learning more about: key words, types of communication, good communication skills, or real-life examples?

• Key words

• Types of communication

• Good communication skills

• Real-life examples

Open Ended

What are some ways you can use good communication skills in your daily life?