Asking and offering help

​ASKING & OFFERING HELP
IN RESTAURANT

By Mr. Wima

WHY YOU SHOULD KNOW THESE TOPICS?

Dalam pelayanan restoran, staff harus mampu menawarkan bantuan dan meminta bantuan dengan bahasa Inggris yang sopan, jelas, dan profesional. Kemampuan ini penting untuk:

• Menciptakan kesan ramah kepada tamu

• Menghindari kesalahpahaman

• Meningkatkan kualitas pelayanan

Ungkapan yang digunakan tamu atau staff untuk meminta bantuan secara sopan.

2. Asking for Help

Ungkapan yang digunakan staff restoran untuk menawarkan bantuan kepada tamu.

1. Offering Help

WHAT ARE THOSE?

• Could you help me, please?

• Can you recommend a dish?

• May I ask about this menu?

• Could you explain today’s special?

• Can you assist me with my order?

2. Asking for Help (Guest / Staff)

• May I help you?

• Can I help you with anything?

• May I take your order?

• Would you like some assistance?

• Would you like to order now?

• Can I help you choose the menu?

1. Offering Help (Staff → Guest)

3. Responding

Menerima Bantuan

• Yes, please.

• That would be great.

• Sure, thank you.

Menolak Bantuan (Sopan)

• No, thank you.

• Not yet, please.

• I’m fine for now, thanks.

Struktur Bahasa (Grammar Focus)

Modal Auxiliary (Kata Kerja Bantu)

Modal auxiliary digunakan untuk menunjukkan kesopanan dan profesionalisme.

Modal	Fungsi	Contoh
Can	Sopan (umum)	Can I help you?
Could	Lebih sopan	Could you help me?
May	Sangat sopan / formal	May I take your order?
Would	Sopan & ramah	Would you like some assistance?

Vocabulary Pendukung

Vocabulary	Meaning
Assistance	Bantuan
Recommend	Merekomendasikan
Order	Pesanan
Menu	Daftar makanan
Special	Menu spesial
Serve	Melayani