Conflict Resolution

Open Ended

Why is it important to resolve a conflict?

Multiple Choice

What is the purpose of the video?

• To entertain

• To inform

• To advertise

• To educate

Open Ended

The next time you have a conflict with someone, what is one thing you learned today that you could do differently?

Multiple Choice

What is the significance of expressing gratitude in communication?

• It shows politeness

• It is unnecessary

• It can be ignored

• It is only for formal occasions