AI chatbots : Who's behind the screen ?

Open Ended

How are AI chatbots designed, and what are the potential impacts of this technology?

Open Ended

What are the other AI chatbots you've come across?

What have you used AI chatbots for?

Multiple Select

Which of the following statements are true about AI chatbots?

• They use artificial intelligence technology to respond in real time

• They are only used for entertainment purposes

• They require human intelligence to operate

• They can perform tasks that typically require human intelligence

Multiple Choice

Which of the following best describes the main purpose of AI chatbots as outlined in the learning objectives?

• To replace all human communication permanently

• To respond to users’ questions and messages intelligently in real time

• To store large amounts of data without interacting with users

• To design computer hardware components

Open Ended

What issues might arise if AI chatbots can sound just like people?

Multiple Choice

A company designs an AI chatbot for customer support. Users complain that the chatbot sounds robotic and gives very short, unnatural replies. As a result, many users stop using it.

Why is this happening?

• The chatbot is responding too quickly

• The chatbot does not sound natural or human-like

• The chatbot is storing too much data

• The chatbot is using advanced algorithms

Multiple Select

Two websites use AI chatbots. One sounds friendly and conversational, while the other sounds stiff and mechanical. Users prefer the friendly chatbot.

Why might users prefer it? (Select TWO answers.)

• It feels more natural

• It builds trust

• It uses more storage space

• It has a brighter screen

Multiple Select

Which of the following are features that help AI chatbots seem more human-like?

• Having a unique personality

• Using a friendly tone

• Using a friendly tone

• Processing information very quickly

Multiple Choice

A chatbot confidently gives incorrect historical information. The user assumes it is accurate because the response sounds well-written and certain.

What does this scenario highlight?

• AI chatbots verify every fact before responding

• AI chatbots only answer opinion-based questions

• AI chatbots may generate incorrect information while sounding convincing

• AI chatbots are programmed to mislead users

Multiple Choice

A student gets used to instant, perfectly polite replies from an AI chatbot. Later, they feel frustrated when friends reply slowly or disagree.

What does this show?

• AI improves patience

• AI strengthens real friendships

• AI replaces human emotions

• AI creates unrealistic expectations of people

Open Ended

In what situations might it be more important to talk to real people instead of AI chatbots?

Multiple Choice

What is the significance of understanding who is behind the screen when interacting with AI chatbots?

• It helps users trust the technology more.

• It allows users to understand the limitations and biases of chatbots.

• It makes conversations more entertaining.

• It ensures users know how to fix technical issues.

Open Ended

After learning about AI chatbots, what is one question you still have or something you would like to know more about?