D004 Topic 5 Communication and Perception

Which of the following does not explain why communication is central to understanding organizational​ behaviour?

• Very few people work alone and the job of most managers involves interacting with other​ people, often for more than​ 90% of their time.
• New technology is radically changing our patterns of communication.
• Communication affects organizational performance and individual career prospects.
• Increasing communication is often seen as an easy way of improving organizational performance.

The best method for determining whether a message has been received and understood is to examine feedback.

• True
• False

• Coding; Feedback; Decoding; Channel
• Decoding; Channel; Coding; Feedback
• Coding; Channel; Decoding; Feedback
• Decoding; Feedback; Coding; Feedback

Which category best describes the question ​"If we were to hire you, what would be the first thing that you would do?".

• closed
• open
• hypothetical
• leading

In interpersonal​ communication, if a verbal message is inconsistent with a​ non-verbal one, it will be the latter that will be believed.

• True 
• False

Which of the following is an example of informal communication in an organisation?

• organisation chart
• Gossip
• Company newsletter
• Conference

If less than 100% of intended meaning is communicated from a sender to recipient, what is this evidence of?

• encoding
• noise
• feedback
• synchronicity

Face-to-face communication could improve communication.

• True
• Flase

Individuals tend to perceive the world in broadly similar ways.

• True
• False

Which one of the following statements relating to perception is NOT true?

• Cultural factors influence our perception.
• Everyone who works in an organization looks at the world in the same way.
• In order to understand​ behaviour, we need to understand how individuals perceive their context.
• Perception affects actions.