Medical Office Chapter 1

On time and ready to work.

• Accurate
• Assertive
• Punctual
• Honest

Able to produce work with few or no errors.

• Cheerful
• Initiative
• Honest
• Accurate

Able to understand how a patient feels.

• Sympathy
• Flexible
• Empathetic
• Team Player

Able to make good use of time and materials and to be organized. 

• Efficient
• Assertive
• Tactful
• Punctual

Patient medical records are sometimes called

• Patient Information
• Charts
• Documents
• Patient History

This leads to misinformation which can lead to mistreatment.

• Consultations
• Rumors
• Patient Documentation
• Errors

Choose the most common place of employment for the administrative medical assistant.

• Physician Practice
• Hospital
• Schools
• ER Department

The outward display of an employee's values and standards is defined as:

• Morals
• Work Ethic
• Beliefs
• Personality

Physicians rank _____ as the most important employee trait.

• Kindness
• Promptness
• Accuracy
• Friendly

Which of the following is the most preferred sign-in method.

• Last name only method
• Marker method
• First name only method
• Label method