Conflict Resolution

What is one way to minimize (resolve) a conflict ?

• Striking back verbally or physically
• Walking away  
• Fight the person
• Call them names

What is one of the 5 ways to resolve conflict ?

• Fighting
• Screaming
• Arguing
• Negotiation

True or False. One of the best ways of resolving conflict is to stay cool.

• True
• False

What is a way to resolve conflict ?

• Taking out your anger on someone else
• Yell at each other
• Compromising

True or False. Striking back verbally or physically is a good way to solve conflict.

• True
• False

True or False. Walking away from a conflict is better than striking back verbally or physically.

• True
• False

Which of the following is not a tip for active listening?

• sending signals
• asking questions
• feedback
• interrupting

A person that is outside the conflict that comes in to help solve it is considered:

• a compromise
• a mediator
• a clarification

What is a perspective?

• How someone sees, feels and looks at something.
• How you talk about something.

Unfortunately, we manage conflicts by

• being happy all of the time
• gossiping, backstabbing, staying angry