Business Letters

Ron is developing the agenda for an upcoming business meeting.  He decided to put the most important agenda item first.  Which organizational option did Ron choose?

• Priority
• Chronological
• Problem-solution
• General-to-specific

The___organizational pattern begins with the first in a series of events or steps and moves on to the second, third, and so on.

• Priority
• Chronological
• Problem-Solution
• General-to-specific

During his meeting, Victor first discussed the overall goals of the upcoming project.  Then, he continued on to the specific strategies that were going to be utilized to complete the project.  Which organizational option did Victor choose?

• Priority
• Chronological
• Problem-Solution
• General-to-Specific

What element of developing a paragraph informs the reader about the content of the paragraph?

• Tone
• Topic Sentence
• Length
• Clarity

________refers to an element of unity including common underlying concepts, logical organization, and clear, natural development of the content.

• Tone
• Style
• Coherence
• Clarity

The tone, language, voice, and overall viewpoint of a report is called__________________.

• coherence
• grammar
• clarity
• writing style

Which of the following is a characteristic of writing tone?

• it is the nonverbal aspect of a written document.
• The tone should be expressed using difficult vocabulary or phrases.
• It is the biased portion of your written materials.
• The main goal is to have the reader adapt to your message.

Messages that refer to words and expressions that offend because they make inappropriate assumptions or stereotypes are called_______________.

• jargon
• sarcasm
• biased
• non-generic

In Sean's written business proposal, he addressed the recipients as "Ladies and Men."  According to your textbook, why is this inappropriate? 

• Sean should have used non-generic "He" verbal messages.
• Sean should have used non-generic "Man" verbal messages.
• Sean should have used parallel verbal messages.
• Sen should have used generic "She" verbal messages.

During the application process to join the fire department, Linda was asked to write a two page paper expressing her interests and goals.  Throughout the paper, Linda wrote about her desire to be a "fireman".  According to your textbook, is this appropriate?

• Yes; the term "fireman" refers to both men and women.
• Yes; as long as it is a woman using the term.
• No; she should have used non-generic "Man" verbal messages.
• No; she should have used parallel verbal messages.