3.5 Business Systems

3.5 Business Systems

12th Grade

12 Qs

quiz-placeholder

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3.5 Business Systems

3.5 Business Systems

Assessment

Quiz

Computers

12th Grade

Practice Problem

Medium

Created by

C Payne

Used 59+ times

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12 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

The software and hardware used by managers to obtain the necessary information for accurate decision making and monitoring the effectiveness of decisions. 

MIS
SOP
Help Desk 
CRM

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Can provide evidence of:
 •Areas of improvement e.g. rising sales Areas of risk e.g. falling sales, loss of market share 

MIS
SOP
Help Desk 
CRM

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Tracks how the business interacts with current and potential customers.

MIS
SOP
Help Desk 
CRM

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Can be used to hold:
•Contact Details
•Customer Histories •Leads for new customers

MIS
SOP
Help Desk 
CRM

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Detailed step by step guides to how functions should be carried out within an organization 

MIS
SOP
Help Desk 
CRM

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Limitations: 
•Imposing restrictions and details which result in inflexible practice and a lack of innovation.  •Too much time being spent on admin rather than doing the job.

MIS
SOP
Help Desk 
CRM

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

When a user of a large , complex or widely spread system has a technical problem, it is useful to have a knowledgeable person ready to solve it. 

Help Desk
SOP
MIS
CRM

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