Which document is used to give details that cover the construction, features, materials & finishes of a job?

• Work programme
• Purchase order
• Policy document
• Specification

Which are 2 types of communication?

• Verbal & written
• Telephones & email
• Meetings & memos
• Plans & Faxes

How do you measure a  perimeter?

• 2 x length + 2 x width
• Length + width
• Length x width
• 3.142 x 2

Which documents tells you how much you owe for materials?

• Work programme
• Purchase order
• Invoice
• •Job specification

What is an estimate?

• 
   An approximate price
•  A fixed price
• A bid
•  A quotation

On a drawing, you see the letters BWK. What does it mean?

• Architects signature
• Building work in keeping
• Brickwork
• Brick work in keeping

When you see the acronym HVAC on a drawing what does it mean?

•  Heavy Vehicle Access Crane
•  Heating, Ventilation & Air Conditioning
•  Hot Vents & Air Conditioning
• Hard Ventilation & Access Corridor

When does the communication start in a message?

• When it has been received
•  When it has been understood
• •When it has been forwarded
•  When it has been saved

What is the least important expectation of an employer?

•  Appearance
• Reliability
•  Trust
•  Honesty

Which is piece of information is not required when taking a message?

•  Date
•  Name of person calling
•  The weather conditions on the site
•  Name of the person the message is for.