Level 2 consultation

When and how should you carry out a strand test?

• Wipe off colour using cotton wool during a colouring service to check development
• Apply a tint to the back of the ear and check for reaction
• Put hair in a solution of hydrogen peroxide and ammonia
• Take a cutting of hair and apply chosen tint to see if client likes result

How do you carry out an incompatibility test?

• Mix 20:1 relaxing agent with metallic salts
• Mix 20:1 Hydrgen perxoide and disulphide
• Mix 20:1 hydrogen peroxide with ammonium thioglycolate 
• Mix 20:1 with metallic salts and ammonium hydroxide

You must identify and record contra-indications to avoid damage to what?

• Sulphur bonds and to prevent legal action
• The hydrogen bonds
• The sulphur bonds
• The hair and scalp and to prevent legal action

Why should you check a client's record card before you carry out a hairdressing service?

• To find out their date of birth and telephone number

• To see what products a client uses

• To see what chemical services and techniques have been used previously

• To see how often they visit the salon

Alopecia should be referred to whom?

• Senior stylist
• Trichcologist
• Manager
• Dermatologist

How should you store client record cards?

• In a lockable box in the salon

• In a safe with the takings

• In open storage with the takings

• In a box on reception desk for everyone to see

What is the outer layer of the skin called

• Dermis
• Epidermis
• Fatty layer
• Follicle

Why should you maintain client confidentiality?

• So you can diagnose medical conditions

• So you can see if the client can afford the service

• So you can get personal information from the client

• To build a relationship and protect the salon

Which Act protects client's personal details?

• Data protection Act
• COSHH
• RIDDOR
• Manual handling

Which muscle is attached to the hair and regulates your body temperature

• Follicle
• Sebaceous gland
• Sweat gland
• Arrector Pilli