Problem Solving

What is the first step when solving a problem?

• Think of solutions
• Evaluate the outcome
• Try a solution
• Identify the problem

What is step two when solving a problem?

• Think of solutions
• Evaluate the outcome
• Try a solution
• Identify the problem

What is the third step when solving a problem?

• Think of solutions
• Evaluate the outcome
• Try a solution
• Identify the problem

What is step four when solving a problem?

• Think of solutions
• Evaluate the outcome
• Try a solution
• Identify the problem

When thinking of solutions, you should consider all possible options, including the not-so-good options.

• True
• False

When looking at all options to solve a problem, you should NOT consider the outcomes of the "not-so-good" options?

• True
• False

One way to consider all options would be to write a "pros and cons" list of all the options.

• True
• False

A problem can turn into a conflict.

• True
• False

A conflict doesn't usually involve two or more people or groups of people.

• True
• False

A problem always involves people or relationships with people.

• True
• False