Customer Service Orientation
Other Sciences
KG - University
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5 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Customer service orientation skills are patience, clear communication, attentiveness and vague language
True
False
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
A business strategy that focusing on what customer wants and needs.
Human Resource
Customer Service Orientation
Supply chain
Soft skills
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
The clients and customers of ANY business are essential to the company.
True
False
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
The skill which is simplifying in counselors' responses to help get to the problem at hand is....
Patience
Clear Communication Skill
Attentiveness
Use "positive Language"
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Actively listening to customers is crucial for providing great service because...
Your employer will be mad at you if you dont listen properly.
You have to show that you are listening right now.
Understanding what they are saying to provide what they want exactly is important.
You can see them in future at another workplace.
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