PMP Scope Management

Complete the list of group decision-making techniques: Unanimity, Majority, Consensus, Plurality...

• Agreement
• Dictatorship
• Solidarity
• Coalition

A project manager has been managing a project for six months and is nearing completion of the project; however, change requests are still pouring in. The project is ahead of schedule but over budget Which of the following statements is TRUE?

• The project manager should influence the factors that cause change.
• Changes should only be evaluated after the original scope baseline has been delivered and accepted.
• Changes introduced at this point in the project represent an acceptable level of risk.
• Changes should be evaluated primarily on the basis of how much value they deliver to the customer.

Which of the following statements is TRUE concerining functionality that is over and above the documented scope?

• It should be channeled back through the change control board to ensure that it gets documented into the project scope.
• Additional functionality should be leveraged to exceed customer expectations.
• The final product should include all the functionality. and only the functionality documented in the scope baseline
• Additional functionality should be reviewed by the project manager for conformity to the project description.

Which of the following activities is done FIRST?

• Creation of the requirements documentation.
• Creation of the work breakdown structure.
• Creation of the activity list.
• Creation of the scope baseline.

You are the project manager for a large construction project, and you identify two key areas where changing the scope of the product would deliver significantly higher value or the customer. Which of the following options is MOST correct?

• Make the changes if they do not extend the cost and time line.
• Make the changes if they do not exceed the project charter.
• Discuss the changes with the customer.
• Complete the current project and create a new project for the changes.

A large defense contractor to the government is facilitating an inspection of their project's product with their customer when the customer notices a feature that was not requested or documented. The project manager for the defense contractor points out that this feature adds significant value, but the customer is concerned that it may also introduce risk. Can the customer accept the product?

• Only if the new feature passes inspection.
• No. The new feature has to be evaluated for its impact o the project.
• No. The new feature is outside of the documented scope, and that is unacceptable.
• Yes, as long as the product scope has been fulfilled.

Sara and Eric are two project managers having a discussion about which metrics to use to gauge project performance. They agree that benchmarking is a preferred approach, but Eric maintains that the best metrics should come from industry standards published by their industry group. Sara believes that they should benchmark within their own organization to see how well other departments are performing and base their own projections from those. In the context of their discussion, which of the following is true?

• Benchmarking is best performed against external companies to capture best practices from outside the organization.
• Benchmarking is best performed against departments within the organization to compare against similar entities.
• Benchmarking may look within the organization or outside the organization, based on the need.
• Benchmarking should only be used once operations have stabilized in order to gather reliable metrics.

You are working with stakeholders, using the Nominal Group Technique to help promote creativity. Which choice represents the MOST likely results of your work?

• The requirements documentation and the project scope statement.
• The requirements documentation and the requirements traceability matrix.
• The work breakdown structure and the WBS dictionary.
• Accepted deliverables and change requests.

The product you have delivered has been reviewed carefully against the scope and is now being brought to the customer for formal acceptance. Which process is the project in?

• Validate Scope
• Audit Scope
• Close Scope
• Control Scope

A team member makes a change to a software project without letting anyone else know. She assures you that it did not affect the schedule, and it significantly enhances the product.What should the project manager do FIRST?

• Find out if the customer authorized this change.
• Submit the change to the change control board.
• Review the change to understand how it affects scope, cost, time, quality, risk, and customer satisfaction.
• Make sure the change is reflected in the requirements management plan.