Search Header Logo

H & T 2.03 Quiz

Authored by Adele Lloyd

Other

9th - 12th Grade

Used 6+ times

H & T 2.03 Quiz
AI

AI Actions

Add similar questions

Adjust reading levels

Convert to real-world scenario

Translate activity

More...

    Content View

    Student View

8 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

Which type of computer system do hotels use to determine their staffing needs?

Data mining system
Project mediation system
Property management system
Marketing information system

2.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

Why does a cruise ship need to calculate how long it takes to clean a cabin each day if all cabins must be cleaned by a certain time?

To keep track of attendance
To schedule staff vacations
To purchase sheets and towels
To maintain cleaning procedures

3.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

Why do many hospitality businesses establish schedules so that employees’ work shifts overlap by 15 minutes?

Why do many hospitality businesses establish schedules so that employees’ work shifts overlap by 15 minutes?
To provide employees with in-depth training
To ensure a smooth shift transition
To increase the payroll expenses

4.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

A tour company schedules Janna and Michael to work four-hour shifts on Friday, Saturday, and Sunday to help cover the busiest time on those days. Which type of schedule are Janna and Michael working?

Exempt
Cyclical
Part time
Cylical 

5.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

Which is a primary reason why many hospitality businesses rotate their employees’ work schedules?

So the managers can delegate work activities
So the employees can get to know each other
So the business can lower its payroll expenses
So the business does not need to hire more managers

6.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

Why might a lodging facility be able to schedule fewer front-desk agents during its peak check out hours?

It has an automated check-out system
It relies on unskilled labor to handle billing.
It has more rooms than nearby competitors.
It uses a split-shift schedule to cover its needs.

7.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

Which is an important factor to consider when establishing staffing and service ratios for a hotel?

Management style
Customer demand
C. Accounting methods
Facility building codes

Access all questions and much more by creating a free account

Create resources

Host any resource

Get auto-graded reports

Google

Continue with Google

Email

Continue with Email

Classlink

Continue with Classlink

Clever

Continue with Clever

or continue with

Microsoft

Microsoft

Apple

Apple

Others

Others

Already have an account?