EOPA REVIEW - NOCTI General Management

If a business conducts a SWOT analysis to decide whether or not to expand, which of the following would be categorized as an "0"?

• company expenses have increased
• new competition could enter the market
• there is the potential for increased profits
• money is available for the expansion

The North American Free Trade Agreement (NAFTA) created a free trade area for

• Mexico and Canada
• Mexico, Guatemala, and Belize
• Mexico and Panama
• Mexico, the U.S., and Canada

Two types of business partnerships are general and

• limited
• contractual
• fiduciary
• cooperative

The planning, pricing, promoting, and distribution of goods and services is known as

• advertising
• logistics
• marketing
• forecasting

A good way to develop additional business-related career skills is to

• work extra hard at your current job
• participate in available education classes
• network to create contacts
• develop a close relationship with supervisors

When a company sends a packet of information and forms prior to the interview, be sure to

• Leave it at home since it is not needed at the interview
• take the entire packet with you to the interview
• bring information about competitors to the interview
• bring your salary and benefit requirements to the interview

The proper method for lifting is to keep the back straight, spread the feet comfortably, and lift with _______ muscles.

• leg
• back
• arm
• abdominal

A fire may be controlled without upsetting the thermal layer by

• rolling the stream around the perimeter of the room
• using a straight stream at the base of the fire
• aiming the stream at the ceiling and allowing the water to rain down on the fire
• directing a straight stream to the middle of the fire

Robert is a new employee and has joined a work team for the company.  What is the best way the other team members can help Robert to participate meaningfully in the team discussions?

• Instruct Robert not to talk very much during the first meeting he attends, so he can learn as much as possible.
• Assign Robert to watch the group during the first few meetings.
• Let Robert fend for himself.
• Tell Robert about the "ground rules" the team has created to guide the meetings and explain what the group has done in recent meetings.

To be a good team leader, it is important to

• be a technical expert in the field
• recognize the strengths of others
• be autocratic and make all decisions alone
• socialize with team members and be well liked