CMAA Chapter 2/3

Which of the following must be provided to a patient on a first visit, as required by HIPPA?

• An Authorization Form
• Notice of Privacy Practice Form
• A patient Consent Form
• Patient's Bill of Rights

Which is the best way to greet an established patient entering the office?

• "Hello"
• "Your name please"
• "Good afternoon, Mrs. Johnson"
• "You must be the 9:30 appointment"

Which of the following is the purpose of an encounter form?

• To save time and improve accuracy in data entry
• To establish financial responsibility
• To update the status of a Workers' Compensation case
• To verify patient demographics

What is included in an accurate up-to-date medical record?

• Only demographic information
• Patient medical history only
• Only laboratory reports
•  Patient medical care and insurance information

What should a CMAA remember when giving instructions to a hearing impaired patient?

• Have conversation in a quiet area
• Have patient turn up hearing aid
• Sit side-by-side when speaking with patient
• Speak in a louder voice

Which of the following is is the party who is financially responsible for payment?

• Beneficiary
• Adjudicator
• Fiscal Agent
• Guarantor

What are CPT codes used to describe?

• Supplies used during surgery
• Type of insurance the patient has
• Services provided by providers
• Payments received from third-party payors

Prior to patient leaving the office, the CMAA asks patient to pay 10% of a $100 office visit. Which best describes this fee?

• Coinsurance
• Deductible
• Copayment
• Allowed Charge

Who is responsible for obtaining preauthorization for a scheduled hospital admission?

• Patient
• Hospital Business Office
• Plan Administrator
• Provider's Office

Which of the following types of referrals is used in an emergent situation?

• Routine
• Urgent
• Stat
• Soon as possible