Ch7 Management & Leadership

Planning involves the effort to direct and lead people to accomplish the planned work of the organization

• True
• False

Every manager gives the same amount of time and attention to each of the management functions.

• True
• False

Which one of the management functions involves analyzing information, setting goals, and making decisions about what needs to be done?

• organizing
• planning
• implementing
• controlling

The staffing management function

• includes all of the activities involved in obtaining and compensating employees
• means identifying and arranging the resources needed to get the job done
• measures how well an organization is accomplishing its goals
• involves getting the day to day work of the organization done

which of the following is probably NOT a mid management job? 

• customer service manager
• information technology manager
• marketing manager
• vice-president of human resources

The way a manager treats and involves employees is called

• entrepreneurship
• influence
• management style
• leadership

In which of the following situations should a manager use tactical management?

• when the work is routine with new challenges
• when working with part time or temporary employees

The combined use of tactical and strategoc management is known as

• mixed management
• mismanagement
• management by committee
• management by others

This leadership characteristic involves making decisions carefully.

• initiative
• communication
• judgment
• uncerstanding

All leaders need to be dependable, which means they

• are able to listen, speak and write effectively
• can look at all sides of an issue before making a decision
• respect feelings and needs of the people they work with
• all of the above