A+ Quiz (Chapter 12)

Which command is used to determine if another computer is reachable via TCP/IP?

• IPCONFIG
• NBTSTAT
• NET USE
• PING

What is the name of the service that formats print jobs to get them ready for the printer?

• Print line
• Print queue
• Print server
• Print spooler

What causes a laser printer to print vertical black lines on documents?

• There is toner on the transfer corona wire.
• There is a scratch on the EP drum.
• The fuser is not heating properly.
• The printer driver is faulty.

Which of the following components in a laser printer is responsible for transferring toner from the drum to the paper?

• Transport corona
• Transfer corona
• Fuser
• Development wire

What device in a laser printer provides voltages to the corona wires?

• Corona assembly
• ACPS
• DCPS
• HVPS

On a laser printer, the printed characters on the left side of documents are faint compared to the letters on the right. How can you quickly resolve this problem?

• Blow the excess dust out of the cartridge.
• Print your documents backward.
• Use different paper.
• Shake the toner cartridge.

Using a multimeter, what reading should you get from pin 9 on a laser printer?

• +5V
• –5V
• +24V
• –24V

Which of the following is not a possible cause of paper jams in a laser printer?

• Worn pickup rollers
• Worn exit rollers
• Worn corona wire
• Paper that is too moist

Which of the following laser printer components are most likely to cause a burn?

• Corona wire
• Fuser
• Refuser
• Drum

A laptop you are working on has several dead pixels on the display. How can you fix this?

• Degauss the display
• Replace the display
• Delete and reinstall the video driver
• Decrease the resolution