IGCSE Biz Studies Chapter 8: Recruitment & Training

All of the following are tasks of the Human Resources Department (Personnel) except:

• allocating jobs on the production line
• induction training of new staff
• advise managers on the best pay and salary systems for staff
• disciplining staff who break company rules.

In recruiting and selecting new staff, which is the correct order of tasks?

• interviews, job advert, selection, prepare job specification
• job specification, job adverts, interviews, selection
• selection, job specification, job advert, job specification
• job advert, selection, interviews, prepare job specification

Which of the following will not appear on a job description?

• title of the job
• main duties of the job
• qualifications needed
• department the job is in

Which of the following is a claimed disadvantage of internal recruitment for a management job?

• It saves time and money compared to external recruitment.
• No new ideas or experience is brought into the business.
• The recruit will already know how the firm operates.
• Workers are motivated by an opportunity for a promotion

Each of the following is a method of external recruitment except:

• notice on staffroom noticeboard
• local newspaper advertisement
• recruitment agencies
• advert in a specialist magazine.

When advertising a job vacancy, it is usual to include all of the following information except:

• the wage rate for the job
• duties to be carried out by the person appointed
• the name of the chief executive
• conditions of employment

One of the advantages of using a recruitment agency is that:

• it is cheaper than if a business recruited staff directly
• they always select the right person for the job
• the agency train the newly appointed worker
• agencies only send suitable candidates for interview

All of the following methods are likely to be used to help select a new worker except:

• asking them to write their own reference
• interviewing the applicants
• asking for a curriculum vitae (CV)
• asking all applicants to perform tests to check ability

Which of the following is one reason for a business using induction training for new workers?

• to see who is staying and who is leaving the business
• to check the standard of work of all workers
• to help select the workers that to be employed by the firm
• to explain the firm’s procedures and methods of working

Training for existing workers is often used for which of the following reasons?

• to keep skills up-to-date and to improve efficiency
• to check to see which workers should be made redundant
• to explain the firm’s procedures and methods of working
• to increase the level of supervision needed