Email Etiquette

Email Etiquette

University

10 Qs

quiz-placeholder

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Email Etiquette

Email Etiquette

Assessment

Quiz

Computers

University

Practice Problem

Medium

CCSS
RI.1.6, RL.1.3, L.2.3

+12

Standards-aligned

Used 976+ times

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10 questions

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1.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

It is always important to have a subject line in an email.

True
False

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

The tone of your message is established in your email communications:

In the subject line.
In the first two sentences of your email.
In the closing.
In the subject line and the first two sentences of your email.

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Having multiple topics in one email is acceptable business practice.

True
False

4.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

Chunking refers to:

Dividing email into multiple topics.
Dividing email into beginning, middle, and ending.
Sending email to multiple different user groups.
None of these explains chunking.

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Select which tip regarding email tone is most appropriate.

Avoid using absolute words like all, none, never or always.
The frequent use of all caps in emails is acceptable to get your point across.
Eliminating a proper opening and closing is acceptable as you are very familiar with the recipient.
Using the word "you" in an email is a great way to personalize the message.

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Select the subject that is NOT appropriate to communicate through email.

Requiring a response in writing.
Praising an individual or group of people for a job well done.
Communicating information needed by many people.
Requesting a password.

7.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

Emails create a permanent record.

True
False

Tags

CCSS.RI.1.6

CCSS.RI.1.7

CCSS.RI.K.7

CCSS.RL.1.7

CCSS.RL.K.7

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