Professionalism

Lydia works at a medical facility in which all employees are required to wear white shoes.  Lydia does not agree with the rule.  What should Lydia do?

• Comply with the rule and wear appropriate shoes. 
• Start a petition
• Wear shoes of any color she desires
• Quit her job

Tags

CCSS.L.7.6

CCSS.L.8.6

CCSS.W.7.2D

CCSS.W.8.2D

CCSS.W.9-10.2D

In what way can an employee demonstrate commitment?

• By reminding a co-worker that they have to finish a task
• By staying late to help a co-worker finish a difficult task 
• By getting to work late every day
• By performing a task half-heartedly

 Which of the following demonstrates responsibility?

• Admitting to a mistake 
• Lying about an error 
• Procrastinating
• Taking extended lunch breaks

Tags

CCSS.L.1.6

CCSS.L.3.6

When is it acceptable to be dishonest in a professional setting? 

• When it benefits the employee 
• When it benefits the client 
• When it benefits the supervisor 
• It is never acceptable to be dishonest.

Tags

CCSS.L.1.6

CCSS.L.3.6

CCSS.L.4.6

CCSS.L.K.5A

How should employees behave during interactions with clients and co-workers?

• Professionally
• Opinionated
• Judgmentally 
• Disrespectfully

 What is NOT involved in the process of exchanging messages?

• Listening 
• Sharing information
• Receiving feedback
• Being persuasive

The office manager, Karen, must solve a scheduling problem that affects the entire team.  What should Karen consider before she implements a solution?

• Is this the best solution for me?
• Is this the best solution for the entire team?
• Is this the best solution for the management?

Adrian uses the problem solving method to solve a problem.  After she implements her solution, she discovers that her strategy did not work.  What should she do next?

• Repeat the unsuccessful strategy
• Evaluate the results and create a new solution. 
• Give up and let someone else fix the problem.

Pam is not a naturally organized person, but she is creating a time management plan to keep track of her daily tasks.  Which of the following is an important technique for her to follow?

• Prioritize tasks
• Do not schedule any breaks
• Plan personal business during the work day
• All of the above

When solving a problem in a group situation, which of the following traits should be demonstrated?

• Compromise
• Independence
• Stubborness
• Inflexiblity