Unit 2 Test

Hearing is an intentional act and active process.

• True
• False

Active listening is one of the four stages of listening.

• True
• False

Empathic listening requires concentration, retention, judgment, and empathy.

• True
• False

Listening barriers are caused by physical, mental, and cultural forms of interference.

• True
• False

Critical listening is essentially negative.

• True
• False

Deliberative listening is the process of evaluating the speaker's thoughts.

• True
• False

In order to paraphrase, you must summarize ideas.

• True
• False

Cultural barriers to listening can include language, vocabulary, and customs.

• True
• False

The most common physical barrier to listening is a loud radio.

• True
• False

The most common mental barrier to listening is lack of concentration.

• True
• False