Business etiquette and ethics

It' ok to hold private conversations in the office bathrooms, elevators and other public spaces

• True
• False

What is the most common method of communication for many businesses?

• Facetime
• Email
• Instant messge
• All of these

Listening without interrupting the speaker are examples of........

• Netiquette
• Business Etiquette
• Ethics
• Laws

which of the following is a business etiquette

• Arriving on time for a meeting
• Smilling at all of your co-workers
• Giving very sturdy handshakes
• Telling Co workers how hard working you are

How soon should you reply an email?

• Within 24 hrs
• Emails are generally not urgent, if the person really wants a reply, they will phone
• As long as it is done within a week
• There is no set time

Cursing, using racial slurs, and making generalizations about any group of people are all forms of ______________.

• sterotyping
• bigotry
• offensive language
• opinions

It is okay to ask your co-workers how much money they make.

• True
• False

THE FOLLOWING IS A PROPER INTRODUCTION: Miss Boss, I would like you to meet our client Mr. Smith

• True
• False

You are emailing Taylor Andrews but don't know their gender. What would be an appropriate salutation?

• Hello You,
• To whom it may concern,
• Dear Mr. Taylor Andrews, 
• Dear Miss. Taylor Andrews,

Which of the following should you not do during a presentation?

• Speak with hand gestures
• Talk to the audience, not reading off the screen
• Ask the audience a question
• Speak softly with little projection to the audience