Bus. Mgmt Final Review Fall 2017-KM (Pt 2)

Which of the following is considered the most important skill in the workplace? 

• Effective communication 
• Knowledge of technology 
• Certifications or licensures 
• Leadership strategies 

Which of the following defines employability? 

•  A specific style of behavior in the workplace 
• Positive work behaviors and personal qualities which make individuals more likely to gain employment and succeed in their chosen career
• Arriving at work on-time and successfully completing the tasks assigned
• Recognizing the questions which relate to goals, purpose and needs

Which of the following is NOT an employability skill? 

• Ethical behavior 
• Teamwork 
• Professionalism
• Sales

Employability skills are sometimes called which of the following?

• Personality skills
• Academic skills
• People skills
• Soft Skills

Which is NOT a way to implement or display professionalism

• Dressing and grooming appropriately
• Speech
• Mannerisms
• Blaming

What is the process of accomplishing the goals of an organization through the effective use of people and other resources?

• Human resource management
• Leadership
• Management
• Organizing

Supervisors are responsible for:

• Developing company plans
• Designing new products and services 
• Day-to-day operations of the business
• The overall profit or loss of the business

Which of the following is NOT one of the four functions of management?

• Planning
• Budgeting
• Implementing
• Controlling

What is the correct order of the Problem solving process?

• Identify the problem, determine possible solutions, analyze the solutions, select the best solution
• Determine possible solutions, identify the problem, analyze the solutions, select the best answer
• Identify the problem, analyze the solutions, determine possible solutions, select the best answer
• None of the answers

A procedure that evaluates the work and accomplishment of an employee and provides feedback on performance is called?

• Career Plan
• Performance review
• Recruiting package
• Quality control