Business Letters and MS Word

When formatting a business letter, what is the font we want to use?

• Times New Roman

• Calibri

• Arial

• Comic Sans

What is the correct point size for a font in a business letter?

• 10

• 11

• 12

• 14

True or False: You should include the recipient's first name in the greeting.

• True

• False

Made up of the return address and the date.

• Header

• Heading

• Inside address

• Body

This is made up of the sender's (you, the person sending the letter) street address and city, state, and zip code.

• Inside address

• Sender's address

• Return address

• Body

This is made up of the recipient's (the person receiving the letter) name, address, city, state, and zip code.

• Inside address

• Sender's address

• Return address

• Body

The proper way to format a date in a letter is:

• 9/30/16

• 30 September 2016

• September 30, 2016

• Sept. 30, 2016

The part of the letter that begins with Dear is called the:

• Greeting

• Closing

• Introduction

• Beginning

The only part of the letter that is hand-written is called the:

• Closing

• Typed name

• Signature

• Body

The part of the letter that essentially says goodbye is called the:

• Greeting

• Closing

• Body

• Signature