Lesson 13 - 8th Grade

Concept Mapping # 16 (Lesson 13): Blank # 2 answer is __________________ .

• avoid nonstop talking

• speaking skills

• provide feedback

• be honest

Concept Mapping # 16 (Lesson 13): Blank # 5 answer is _________________ .

• be direct

• be friendly and polite

• provide feedback

• Use eye contact

Any time that you use words to express your thoughts or beliefs, you are using ___________________ .

• active listening

• body language

• eye contact

• refusal skill

• verbal communication

A good communicator always practices ___________________ to be certain that he or she understands what others are saying.

• active listening

• body language

• eye contact

• refusal skill

• verbal communication

Shrugging your shoulders when you don't know an answer is an example of ___________________ .

• active listening

• body language

• eye contact

• refusal skill

• verbal communication

Maintaining strong ___________________ is one way to show that you are listening carefully.

• active listening

• body language

• eye contact

• refusal skill

• verbal communication

A communication strategy that helps you to effectively say no is called a(n) ___________________ .

• active listening

• body language

• eye contact

• refusal skill

• verbal communication

Which advice would NOT be followed by an effective listener?

• Concentrate on what the other person is saying.

• Stay calm during discussion, even if you are angry.

• Keep an open mind, even when you strongly disagree.

• Provide feedback only if the person asks a question.

Why are open-ended questions useful in conversation?

• They promote vague responses.

• They force a listener to agree.

• They encourage a full response.

• They are easier to understand.

Which of the following traits is NOT a strong speaking skill?

• Speaking nonstop

• Thinking before you speak

• Trying to be positive

• Using creative speech