Chapter 7 Test Review

Planning involves the effort to direct and lead people to accomplish the planned work of the organization.

• True

• False

Supervisors often have non-management duties in addition to their management work.

• True

• False

In strategic management, managers are less directive and involve employees in decision making.

• True

• False

Management is the ability to motivate individuals and groups to achieve increased morale.

• True

• False

Which management functions involves analyzing information, setting goals, and making decisions about what needs to be done?

• Organizing

• Planning

• Implementing

• Controlling

The staffing management function

• includes all of the activities involved in obtaining and compensating employees.

• means identifying and arranging the resources needed to get the job done.

• measures how well an organization is accomplishing its goals.

• involves getting the day-to-day work of the organization done.

Which of the following is probably NOT a mid-management job?

• customer service manager

• information technology manager

• marketing manager

• vice-president of human resources

Employees at the first level of management in a business are

• mid-managers.

• supervisors

• exectuives

• entreprenuers

The way a manager treats and involves employees is called

• entrepreneurship.

• influence.

• management style.

• leadership.

In which of the following situations should a manager use tactical management?

• when the work is routine with new challenges

• when working with part-time or temporary employees

• when employees are doing work they enjoy

• when the manager wants to improve group relations