IT Technician

The printer has a paper jam and will not print. Would this be considered a hardware or software issue?

• hardware

• software

iTunes needs to be installed on a teacher's computer. Is this a hardware or software issue?

• hardware

• software

The lightbulb on the classroom projector went out. Is this a hardware or software issue?

• hardware

• software

The scrolling wheel on the mouse is stuck and won't operate correctly. Is this a hardware or software issue?

• hardware

• software

A student needs to be entered into Study Sync in order to access the material. Is this a hardware or software issue?

• hardware

• software

A student accidentally spills a soda on their teacher's keyboard and now it's not working properly. Is this a hardware or software issue?

• hardware

• software

A student needs to take an iReady test on their computer and the site won't let them log in. Is this a hardware or software issue?

• hardware

• software

A student drops their teacher's iPad and the screen cracks. Is this a hardware or software issue?

• hardware

• software

A teacher is browsing the Internet and learns there is a new update for Internet Explorer. If she doesn't update soon, Internet Explorer will no longer work. If this a hardware or software issue?

• hardware

• software

A student stuck a paperclip into their computer's USB drive and now it's stuck in there and you can't plug anything in to it. Is this a hardware or software issue?

• hardware

• software