
ITE Checkpoint part 2
Authored by Enrique Catalan
Computers
11th - 12th Grade
Used 15+ times

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15 questions
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1.
MULTIPLE SELECT QUESTION
30 sec • 1 pt
What are two effects of not having a preventive maintenance plan for users and organizations? (Choose two.)
increased repair costs
increased number of regular updates
increased downtime
increased management tasks
increased documentation needs
2.
MULTIPLE SELECT QUESTION
30 sec • 1 pt
Which three actions should be part of a regular computer preventive maintenance plan? (Choose three.)
removing dust from fan intakes, the power supply, and peripherals
installing appropriate security updates
removing unused or unwanted programs
changing browser settings
deleting old email
3.
MULTIPLE SELECT QUESTION
30 sec • 1 pt
If a technician is unable to create a backup of data on a customer computer, what three pieces of information should the technician include on the liability release form signed by the customer before beginning work? (Choose three.)
a description of the problem
the steps required to resolve the problem
permission to work on the computer without a current backup available
a release from liability if data is lost or corrupted
a description of the work to be performed
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is the first step in the troubleshooting process?
Implement a quick procedure to solve the problem.
Ask the user direct questions about the issue.
Create a plan of action to propose to the user.
Establish a theory for the cause of the problem.
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
After performing a preventive maintenance on a PC, the technician attempts to power on the PC only to find that nothing happens. What is the most likely problem?
The computer is not plugged into the AC outlet.
The power supply voltage switch is set to the incorrect voltage.
The technician forgot to reset the BIOS settings.
The CPU has not been reinserted properly.
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which statement describes a characteristic of a network operating system?
A network operating system shares files and folders on a small network with limited security.
It runs multiuser applications.
It typically is used in SOHO environments.
It supports a limited number of users.
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What technology was created to replace the BIOS program on modern personal computer motherboards?
UEFI
RAM
CMOS
MBR
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