MSSC Production teams

What is an example of an internal customer

• Someone who come into the business to buy something

• Someone I work with, a coworker

• The vendor that sells to my company

• Someone that is an intern and sells something

DFMA stands for?

• Design for metals and addenda

• Development for machine address

• Design for manufacture and Assembly

• Donuts, fluff, meats, apples

There are three customer requirements, which on is NOT a requirement

• Form

• Cost

• Function

• Material

Which answer is a principal of DFMA

• Reduce part count

• Reduce size of part

• Add more employees to make more parts

• Add more options

Improving customer satisfaction is the main objective of which department?

• Human Resources Department

• Quality Assurance Department

• Customer Service Department

• Parts Department

A vendor (some that sells product to your company) is what type of customer

• Main Customer

• Vengeance Customer

• External Customer

• Internal Customer

workers and engineering work together to be aware of tooling limitations is an example of?

• Performance analysis

• Time charts

• Concurrent Engineering

• Tool breakage charts

The design methodology that looks to reduce costs while the part(s) still can perform their intended function is?

• Design Criteria and Performance (DCP)

• Design For Manufacturing and Assembly (DFMA)

• Design For Review of Performance (DFRP)

• Design for Production and Performance (DPP)

A spending plan is an important part of team planning because

• To be sure that spending is done quickly

• To be sure to stay within the budget

• To make sure every last cent in spent

• To be prepared for an audit

Top management must support a high performance team...

• For it to be successful

• in order to be certified

• to be allowed

• for money