APCO

What does PSAP stand for?

• Public Safety Answering Point

• Personal Safety Answering Point

• Public Safety Answering Personal

A small computer terminal that permits data transfer between the response units and the PSAP is a:

• MTD/MCD

• EMD

• TTY

• MDT/MDC

Under ICS, the location of the on-scene inccident command is the:

• Staging Area

• Incident Command Post

• Incident Location

• International Command Post

If a telecommunicator can only get one piece of information from a caller, it should be:

• Who

• Where

• What

• Why

Radio broadcasts should last no longer than:

• 30 Seconds

• 45 seconds

• 2 minutes

• 1 minute

A device that extends the range of radio communications is a:

• Repeater

• Spectrum

• Reciever

• Telematics

Quality Assurance programs in the PSAP include actions taken to ensure that standards and procedures are met and followed.

• True

• False

Because the telecommunicator cannot see callers on the phone, nonverbal communication plays no part in handling public safety calls for service.

• False

• True

When called upon to testify in a legal case, keep answers simple, and if at possible answer yes or no.

• False

• True

An observation is based on assumptions and an inference is based on facts.

• True

• False