Chapter Eight Quiz (Pre Test)

__________is the level of listening that is concerned about the content, intent and feelings in the message.

• active listening

• pseudo listening

• arrogant listening

• real listening

How is respect communicated?

• actions

• sense of genuineness

• sincerity

• social influence

• all of the above

In addition to possessing the skills of attending, listening, and influencing, which other skill/quality would be beneficial for an effective communicator?

• sympathy

• anxiousness

• imitation

• empathy

Joe is trying to improve his listening skills. During a conversation with Laura he tries to say back to her in his own words what she has just said. Joe is

• listening with openness

• giving feedback

• paraphrasing

• clarifying

____________refers to the honest and straightforward expression of a person’s thoughts, feelings, and beliefs in a socially appropriate way that does not violate or infringe on the rights of others.

• reflective communication

• assertiveness

• interpersonal relations

• interpersonal communication

What are the three levels of listening?

• active, arrogant, passive

• passive, arrogant, minimal

• active, superficial, arrogant

• active, superficial, passive

• superficial, total, passive

For success in team sports, communication is:

• not necessary

• useful

• optional

• essential

Principles for good coach communication include:

• inspiring athletes

• imparting knowledge

• reinforcing behavior

• clarifying responsibilities

• all of the above

A reflective listening technique:

• arrogance

• encouraging

• empathy

• none of the above

When resolving a team conflict, Vealey (2005) recommends to follow the “Four Olves” which consis of the following EXCEPT:

• resolve

• absolve

• revolve

• evolve