Staffing and Purchasing

What is "staffing level"?

• The practice of assigning the same number of workers to each department

• The average educational level attained by employees of a business

• The rank above cashier

• the number of workers assigned to jobs at a particular time

Long lines are an indication of what?

• Disgruntled employees

• Too many people writing checks

• Prices that are too low

• Understaffing

An understaffed store may become a target for what?

• Panhandlers

• Shoplifters

• Deal-seekers

• Tax audit

Which is NOT a symptom of an understaffed store?

• Closed cash registers

• Unhappy customers

• Customer using credit cards

• Poor stock maintenance

How do managers deal with over staffing problems?

• By making full-time positions part-time

• By selling the store

• By cutting back store hours

• By canceling ad campaigns

Which of the following is NOT a necessary trait of a good employee?

• Willingness to accept direction

• Tidy appearance

• Lives nearby

• Good communication skills

Which of the following is NOT something a potential employee needs to know before being hired?

• Must memorize the entire product line

• The job description

• The number of hours to be worked

• The wages

When offering a job to an applicant, what should the manager and new hire mutually agree upon?

• The date for the holiday party

• The starting date

• The next year's vacation schedule

• The break schedule

What do equal opportunity employment laws do?

• Guarantee vacation days for everybody

• Guarantee the same number of hours to each employee

• Protect employees from discrimination because of gender, race, religion, national origin, age, or disability

What do employee compensation laws do?

• Guarantee income in case of injury

• Determine minimum wages, the 40-hour work week, and overtime pay

• Provide transportation to workers without their own car