902 A+ Software Troubleshooting quiz PT.1(1-22)

An MS Windows stop error is informally referred to as

• JBOD

• BYOD

• BSoD

• DDOS

Which of the following solutions would be the easiest while troubleshooting a Windows blue screen?

• Fixboot

• Safe mode

• Driver rollback

• System restart

Which of the OSs listed below uses a spinning wait cursor (aka spinning beach ball) to indicate that an application entered unresponsive state?

• Mac OS

• Linux

• Linux

• Driver rollback

A type of software that manages the startup sequence of an operating system is known as

• System BIOS

• Startup BIOS

• Boot loader

• OS kernel

Which of the hardware-related solutions listed below can be used in troubleshooting failed system boot process? (Select 2 answers)

• Drive cable/connector check

• Command-Line Interface (CLI)

• Log analysis

• Hard drive replacement

Which of the following could be of help in troubleshooting the "Invalid boot disk" error message in MS Windows? (Select all that apply)

• Safe mode

• Checking BIOS settings for boot order

• Removing floppy disk from the Floppy Disk Drive (FDD)

• Disconnecting USB thumb drive

Startup Repair (Windows Vista/7/10) and Automatic Repair (Windows 8/8.1) is a Windows recovery tool (available under different names in different releases of the Microsoft OS) used for automatic troubleshooting of problems that prevent the operating system from starting normally.

• True

• False

What is the name of the boot loader software used in Windows Vista and later releases of the Microsoft OS?

• WINLOAD.EXE

• NTLDR

• LILO

• GRUB

Which key/key combination should be pressed during system boot in Windows XP/Vista/7 to get access to the Startup Repair utility?

• F8

• Ctrl+ Shift + Esc

• Ctrl + Alt + Delete

• Shift + F8

Which of the actions listed below enables access to the Automatic Repair utility during next system boot in Windows 8/8.1? (Select best answer)

• Holding the Shift key and left-clicking on the power options button (Shut down/Restart) while in windows

• Pressing the F8 key while holding the Shift key during next system boot

• Pressing the F8 key during next system boot