How Services Work

This is a type of phone service that utilises the copper technology.

• Mobile

• Landline

• VoIP

• NBN Phone

This is a type of broadband connection that goes along with the PSTN phone. This came after the the diaulup.

• NBN Broadband

• Mobile Broadband

• ADSL

• Dialup

This is a broadband connection in Australia that utilises mainly the fibre optic technology.

• ADSL

• NBN

• Mobile Broadband

• Dialup

Luca box/madisson box is a piece of hardware installed for:

• Mobile Phone Service

• PSTN/Landline Phone

• NBN Phone

• VoIP Phone

In telecommunication, what does MDF stands for?

• Main Distribution Frame

• Medium Density Fibre Board

• Main Distribution Frequency

• Multi Distribution Frame

This service uses radio waves to make phone calls and connect to the internet.

• VoIP

• ADSL

• Mobile

• NBN

Multiple answers: Choose the basic things to check when a mobile service does not work.

• Reception/Signal

• Mobile Device

• SIM Card

• The customer's rate plan

The VOIP phone of the customer does not work, which is the right question to ask first from the choices below?

• When was the last time it work?

• Is your Internet working?

• What type of handset are you using?

• Is it not working on both inbound and outbound calls?

Both ADSL and the home phone are not working. Which do you troubleshoot first?

• Home Phone

• ADSL

The A-B Capacitance on both the ISO and CPE MLT is 3nF. What is the issue?

• Short circuit in the exchange

• Short circuit in the premise