Chapter 12: Hardware and Network Troubleshooting

Chapter 12: Hardware and Network Troubleshooting

Assessment

Quiz

Computers

University

Practice Problem

Medium

Created by

Pablo Pinna Carrillo

Used 5+ times

FREE Resource

Student preview

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20 questions

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1.

MULTIPLE SELECT QUESTION

1 min • 1 pt

If the video on your laptop is not working, what should you do to troubleshoot it? (Choose two.)

Toggle the video function key.

Try using an external monitor.

Remove the display unit and reattach it.

Power the system off and back on.

2.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

While inspecting a motherboard, you notice a discolored area. What usually causes this?

Spilled liquid

Improper manufacture

Power surge

Underclocking

3.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

You need to connect a client computer to a shared network drive from the command prompt. Which command should you use?

NET USE

NETSTAT

NSLOOKUP

IPCONFIG

4.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

Every computer has a diagnostic program built into its BIOS called the _____________.

CMOS

BIOS

POST

DNS

5.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

While troubleshooting a client computer, you decide to obtain a new IP address from the DHCP server. After releasing the existing address, which command do you use to get new IP information from the DHCP server?

IPCONFIG /REFRESH

IPCONFIG /RENEW

IFCONFIG /RELEASE

IFCONFIG /START

6.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

Users are complaining that their print jobs are not printing. You open the print queue and see 50 jobs lined up. The printer is connected properly and online. What should you do?

Open Printer Troubleshooting and have it diagnose the problem.

Stop and restart the print spooler.

Delete and reinstall the printer.

Delete and reinstall Windows

7.

MULTIPLE SELECT QUESTION

1 min • 1 pt

What two devices are commonly used to cool components within a PC? (Choose two.)

Fans

Compressed air

Freon

Heat sink

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