Customer Service and complaints

Customer Service and complaints

10th Grade

13 Qs

quiz-placeholder

Similar activities

Emotions? Related to mental health?

Emotions? Related to mental health?

1st Grade - Professional Development

15 Qs

Quizpicable Me

Quizpicable Me

10th Grade

10 Qs

Kuiz Kenali Ubat Anda (KUA) 2022

Kuiz Kenali Ubat Anda (KUA) 2022

KG - Professional Development

16 Qs

KIDS FOR UNSDG

KIDS FOR UNSDG

3rd - 12th Grade

15 Qs

Computer System Servicing: Occupational Health and Safety

Computer System Servicing: Occupational Health and Safety

10th Grade - University

15 Qs

Chayamana Quiz Competition

Chayamana Quiz Competition

1st Grade - University

15 Qs

Summative test in Music 10

Summative test in Music 10

10th Grade

15 Qs

Lo mejor en enseñanza de inglés

Lo mejor en enseñanza de inglés

KG - University

10 Qs

Customer Service and complaints

Customer Service and complaints

Assessment

Quiz

Other

10th Grade

Practice Problem

Hard

CCSS
RI.11-12.3, RI.11-12.5, RI.8.3

+2

Standards-aligned

Created by

Lucy undefined

Used 325+ times

FREE Resource

AI

Enhance your content in a minute

Add similar questions
Adjust reading levels
Convert to real-world scenario
Translate activity
More...

13 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

What is company image?

The way the company takes pictures

The way the company is seen by others and represents itself

How many likes the company gets on social media

The type of logo they have

2.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

How many seconds does it take to make a first impression?

5 seconds

12 seconds

7 seconds

11 seconds

3.

MULTIPLE SELECT QUESTION

1 min • 1 pt

Provide 2 examples of written communication

Sign language

Telephone

Email

Letter

4.

MULTIPLE SELECT QUESTION

1 min • 1 pt

Provide 2 forms of non verbal communication

Sign language

letter

Face time

Facial expressions

5.

MULTIPLE SELECT QUESTION

1 min • 1 pt

If someone has sensory needs what 2 things might they need help with?

Speaking

hearing

Seeing

walking

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

How could you communicate with someone who doesn't speak your language?

Speak louder

Talk slower

Use pictures and symbols

Don't try, get someone else to do it

7.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

Which legislation helps to protect those with a disability?

Race relations Act

Equal Opportunities Act

Disability Discrimination Act

Disability Act

Create a free account and access millions of resources

Create resources

Host any resource

Get auto-graded reports

Google

Continue with Google

Email

Continue with Email

Classlink

Continue with Classlink

Clever

Continue with Clever

or continue with

Microsoft

Microsoft

Apple

Apple

Others

Others

By signing up, you agree to our Terms of Service & Privacy Policy

Already have an account?