Rate Plans, Services & Features UPDATED ***
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Instructional Technology
Professional Development
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21 questions
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1.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
How much is the customer's expected bill if they are on a T-Mobile One (TI) for three lines enrolled to Autopay. One line has the One Plus feature added?
$155 taxes and fees included
$170 taxes and fees included
$155 before taxes and fees
$150 taxes and fees included
2.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
How much savings can the customer get if they will convert a T-Mobile One (TI) account with 4 lines and under Autopay, all lines has the One Plus feature? to the T-Mobile One W/ One Plus Family (TI)?
$25
$10
$20
$35
3.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
How much is a stand-alone One Plus Feature?
$20
$15
$10
FREE
4.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
What is the value of the Netflix On Us Standard?
$10.99
$8.99
$13.99
$5.99
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is the value of the Netflix On Us Premium?
$10.99
$11.99
$12.99
$13.99
6.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
What is the first thing we need to check in demonstrating self service options for customer's who would like to manage their family allowance services on their T-Mobile App or My.t-mobile.com?
Ensure that the customer is on T-Mobile One Plan
Ensure that the customer has a credit/debit card readily available to pay for the Family Allowance Feature.
Ensure that the FAMALL10/FAMALLOW/FAMALW0 is active at a BAN level on the customer's account.
Ask them if they have requested for Family Allowance to be added.
7.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
This rate plan is only available to customers who are 55 years old and above.
T-Mobile One 55 +
T-Mobile One Military
T-Mobile One w ONE PLUS Family (TI)
T-Mobile ONE Seniors
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