Rate Plans, Services & Features UPDATED ***

Rate Plans, Services & Features UPDATED ***

Professional Development

21 Qs

quiz-placeholder

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Rate Plans, Services & Features UPDATED ***

Rate Plans, Services & Features UPDATED ***

Assessment

Quiz

Instructional Technology

Professional Development

Hard

Created by

TMO LnD

Used 117+ times

FREE Resource

21 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

How much is the customer's expected bill if they are on a T-Mobile One (TI) for three lines enrolled to Autopay. One line has the One Plus feature added?

$155 taxes and fees included

$170 taxes and fees included

$155 before taxes and fees

$150 taxes and fees included

2.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

How much savings can the customer get if they will convert a T-Mobile One (TI) account with 4 lines and under Autopay, all lines has the One Plus feature? to the T-Mobile One W/ One Plus Family (TI)?

$25

$10

$20

$35

3.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

How much is a stand-alone One Plus Feature?

$20

$15

$10

FREE

4.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

What is the value of the Netflix On Us Standard?

$10.99

$8.99

$13.99

$5.99

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the value of the Netflix On Us Premium?

$10.99

$11.99

$12.99

$13.99

6.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

What is the first thing we need to check in demonstrating self service options for customer's who would like to manage their family allowance services on their T-Mobile App or My.t-mobile.com?

Ensure that the customer is on T-Mobile One Plan

Ensure that the customer has a credit/debit card readily available to pay for the Family Allowance Feature.

Ensure that the FAMALL10/FAMALLOW/FAMALW0 is active at a BAN level on the customer's account.

Ask them if they have requested for Family Allowance to be added.

7.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

This rate plan is only available to customers who are 55 years old and above.

T-Mobile One 55 +

T-Mobile One Military

T-Mobile One w ONE PLUS Family (TI)

T-Mobile ONE Seniors

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