Bill Current billing

Bill Arrears

• MRC is billed and due after the bill cycle is closed

• MRC is billed at the beginning of the cycle and due within the same bill cycle.

  Eligibility

Bill Current

• MRC is billed and due after the bill cycle is closed

• MRC is billed at the beginning of the cycle and due within the same bill cycle

Eligible - Bill Current Billing

• Individual-liable postpaid accounts, including Puerto Rico, activated with a Social Security Number after May 20, 2012.

• Special-Employee, Contractor, and Dealer account types activated after May 20, 2012.

• Corporate-liable (account activated with a Federal Tax ID).

• Postpaid customer or employee account activated before May 20, 2012. Employees keep Bill Arrears billing if migrated to a new postpaid account in their name.

Any usage charges, downloads, or other fees incurred are not applicable for this period. - first bill

• false

• true

Your customer will also see the next full month’s MRC, taxes, regulatory fee, and EIP charges (if applicable).

• False

• True

Example first bill

• New customers will see their current charges, other sections like previous charges and payments received are hidden.

• Customers will see a summary of Current charges for up to 10 lines

• Customers with 10+ lines will see the Line and Amount for 10 lines and one-line item "X additional lines" with a sub-totaled amount of current charges for those lines.

• Customers will see charge details on later pages for all lines and they can view all lines on My T-Mobile.

Account Change Impacts for Bill Current Billing

• Credits or adjustments for account suspension.

• Systematic credits due to rate plan change.

• none

Customers due an adjustment, such as a full suspension or account change lowering MRC, the adjustment will apply to the __________________________

• oldest past due balance

• current bill