Professionalism in the Workplace

Which is not a top skill that employers seek from their employees:

• Ability to work as a team

• Ability to plan, organize, and prioritize work

• Ability to display negative behaviors and communication when needed

• Ability to make decisions and solve problems

Soft Skills is a term associated with a person's

• IQ (Intelligence Quotient)

• Personality traits

• management of people

• EQ (Emotional Intelligence (Quotient)

There is only one important area of soft skills and employee must focus on

• True

• False

There are 5 Tips for Writing Effectively in the Workplace

• True

• False

Nonverbal communication consists of

• body language

• facial expressions

• mood swings

• body language and facial expressions

Some unwritten rules and workplace ethics are

• respecting co-workers

• being courteous

• all the above

• putting away cell phones during meeting

Employment laws come from:

• Regulatory Agencies

• Federal, State Sources

• State Sources

• Federal State and Local Sources

Department of Labor oversees

• limited wages and hours

• health insurance, retirement funds

• wages and hours, employer obligations employee rights and occupational safety

• None of the above

State and local laws apply to everyone who lives or works in only the suburban area.

• True

• False

The Civil Rights Act outlawed

• safety laws enforces by the employers

• Retirement for ages over 65

• race, color, religion, sex, or national origin

• All the above