MSS Review

What is the maximum number of installment plans?

• 10

• 15

• 5

• Unlimited

This Installment Plan allows you to upgrade after 50% of phone is paid off w/eligible trade in

• Next

• Next Every Year

• Next 18 months

• Next Every Other Year

How does U-verse TV work?

• Via Satellite

• Via Internet Protocol

• Via Cable

• Via phone line

Suspend for Lost/Stolen equipment should occur in....

• Opus

• myAT&T Zone

• Clarify

• Torch

Which system would use to add an Retail Authorized user?

• Opus

• Telegence

• MyAT&T Zone

What system is used to verify a customer?

• Opus

• MyATT Zone

• Clarify

• MyCSP

What tool will allow you to mirror the customer's MyATT App?

• MyATT Zone

• Snapshot

• Clarify

• MyATT.com

What is a shared upgrade?

• Using the upgrade from an eligible number

• paying full price for a phone

• only available to customers with exceptional credit 750+

How can customers protect their devices? Select all that apply

• Multi-Device Protection Pack with ProTech

• Mobile insurance

• Multi- protection with assurion

• AT&T mobility protection

How much is a single line on the Unlimited Premium without AP/ PB?

• $100

• $30

• $90

• $50