COMMUNICATION

What is communication?

• the transfer and understanding of meaning

• communication between two or more people

• all the patterns, network and system of communications within an organization

• talking to people

which is exclude the function of communication

• control

• emotional expression

• story telling

• motivation

• information

What is the message converted to symbolic form?

• noise

• encoding

• decoding

• channel

what is the receiver's retranslation of the message

• noise

• decoding

• encoding

• channel

which one interpersonal communication barriers that always happen to student?

• national culture

• language

• emotions

• information overload

What is the barriers of communication when the information was deliberate manipulation to make it appear more favorable to the receiver?

• defensiveness

• emotions

• filtering

• information overload

Which one is not the overcoming the barriers to effective interpersonal communication

• emotional

• use feedback

• simplify language

• listen actively

which one the most system that use for online shopping?

• email

• instant messaging

• electronic data exchange (EDI)

• voice-mail

Which one the types of network system that an internal network that uses internet technology and is accessible only to employee?

• intranet

• extranet

• WIFI

• internet

which one the view that conflict is a natural and inevitable outcome in any group?

• traditional view

• human relation view

• interactionist view

• feminist view