N6 Bus Mgt Stakeholder Conflict and Interdependence

Which is the best definition of a stakeholder?

• A person or group of people who have an interest and/or influence in a business and the way it is run
• A person or group of people who own the company and want a say in how it is run
• A person or group of people who deal daily with the business
• A person or group of people who deal with customers of a business

Which stakeholder is 'external'?

• Customers
• Employees
• Owner (sole trader / partner / shareholder)
• Managers

Which stakeholder is 'internal'?

• Customers
• Employees
• Suppliers
• Banks

Which stakeholder is 'internal'?

• Local Government
• Owners
• Suppliers
• Local Community

Which stakeholder has an interest of ...
gaining a reward of ownership in form of dividends or drawings

• Local Government
• Owners
• Suppliers
• Local Community

Which stakeholder has an interest of ...
guaranteed regular orders and to be paid on time 

• Customers
• Owners
• Suppliers
• Local Community

Which stakeholder has an interest of ...
provision of well paid jobs for residents and no harm caused to the environment (pollution etc)

• Customers
• Owners
• Suppliers
• Local Community

Which stakeholder has an interest of ...
loans are paid back on time with full interest which allows profits to be made

• Bank
• Owners
• Suppliers
• Local Community

Which stakeholder has an interest of ...
high quality goods and services provided at reasonable prices

• Bank
• Owners
• Suppliers
• Customers

What stakeholder has the following influence...
takes decisions such as who to employ which can bring new skills to the organisation

• Managers
• Banks
• Customers
• Suppliers