Computer Troubleshooting

What is Malware?

• Software designed with intent to harm your computer or steal information

• Software that helps your computer run

• Software designed by your friend, Mal

• Software that doesn't do anything

A virus can get onto your computer even without requiring permission.

• true

• false

How do you close a malware-infected window?

• You can't - hard reboot!!!

• Alt + F4

• Alt + X

• Alt + F1

What's the best way to make sure you don't get malware in the first place?

• Click on pop-ups

• Click links or images in emails from people you don't know

• Eat all of your vegetables

• Make sure your computer is updated and running antivirus sofware

How do you update your Windows computer?

• Quick Access Toolbar

• System Tray

• System Settings

• This is optional

Few computers in the US are infected with malware.

• True, it's not a big problem

• False, millions are

When you notice something is wrong, what is the first step when thinking physical?

• Where am I?

• Check power

• Is the internet working?

• Reboot!

What's the first thing you do when you notice something is wrong?

• Don't Panic

• Panic

• Start Clicking Everywhere

• Tell Teacher

Do this if you have a network connection issue?

• Find Mr. Richards

• Check the Server Room

• Make sure the ethernet cable is plugged in & has lights

• Scream and wave your arms

Why shouldn't you panic when you notice something is wrong?

• It's usually not as serious as you think

• What's the worst that can happen, right?

• You definitely SHOULD panic

• Panic, panic now